Anyone remember Yahoo!? What became of the company that was the most popular search engine in the world in the early 1990’s?
With so much of what we do these days guided by ‘expert’ judgements, I recently found myself reflection on the nature of expertise. Specifically, what exactly does it mean to be an expert?
I had an interesting conversation with a business associate this week. They were relaying a story about an organisation that was struggling to deal with an issue that has materialised in their business. As it happened, I had drafted this post, and the conversation turned out to be the perfect illustration for what I was thinking.